C09972093 / invoice 10000
Species:CANINE
Breed:Australian Cattle Dog Cross
Age (years):3
Diagnosis or signs:Possible Ear Infection
Consult notes
Animal clinical history (3 most recent)
2026-03-02T00:00:00Z 11:03 AM
Reason: Possible Ear InfectionStaff Initial: RF1. Confirm name, address, phone and email details are correct. Y2. If this is a new patient, has the health questionaire been completed? If No, complete the questionaire.3. If this patient requires blood or urine tests, collect the sample. 4. Does the pet have pet insurance? If yes, confirm if using GapOnly service today or if history & invoice needs to be emailed. Provider and policy number required for GapOnly. Y5. Will you be using VetPay? Check the file to see if this has been used previously. If yes, obtain the client’s VetPay PIN number and confirm they are the account holder or authorised user, and bill ‘A Vetpay’ questionnaire to be completed at the end of the consultation. NHistory:Thinks she has an ear infection in the Left ear- Not as bad as last time- Has been shaking her head and scratching her ears quite a fair bit- Initially started about 4 days agoGone off dry food a bit EDUD: NADNo vomiting or diarrhoeaNo coughing or sneezingOs daughter works for ZoetisHad her tail bitten off by another dog previously - was mistreatedVaccination hx:13.11.24: C5 Current deworming, tick/flea preventatives: Simparica Trio Cazitel - 3 monthly Examination: 1. Demeanour: BAR 2. Heart: No murmur 3. Lungs: Clear 4. Eyes: NAD 5. Ears: Left ear – mild brown discharge in ear canal, mild erythema, mild hyperkeratinisation, mild hypersensitivityRight ear - NADLaboratory:Test: Cytology - Ear swab bilateralTest: In house Diff QuickResults: Left ear - Yeast +++ Right ear - NormalAssessment: Unilateral otitis externa; yeast +++ 6. Nose: NAD 7. Oral Cavity: NAD- midl tartar on the back teeth 8. Lymph Nodes: NAD 9. Neck: NAD 10. Lumps: NAD 11. Abdomen: NAD 12. Rectal: - 13. Genital: NAD 14. Skin and Coat: 15. Musculoskeletal/Gait: NAD 16. Nervous System: NAD 17. Behaviour: Good NAD = no abnormalities detectedAssessment: 29.8.25: Bilateral ear infection - Dermotic22.9.25: Mild superficial infection - neocort applied2.3.26: Left otitis externa; dermoticPlan: 1. Yearly C7 vaccination due on the 6.11.262. Monthly Simparica Trio - controls fleas, ticks, heartworm and some intestinal worms. Perform daily body searches for ticks. Monitor for signs of tick paralysis: gagging, vomiting, off food, excess panting, weakness in back legs and change in bark. If you see any of these signs, a recheck is advised, and tick antiserum may need to be given.3. Three monthly tapeworming - Popantel4. Bathe in a soap free shampoo, e.G. Aloveen shampoo. Which leaves the natural oils in the coat. Apply a leave in conditioner. E.G. Aloveen conditioner.5. Microchip:- Microchip registration - Register online before 12 weeks of age at www.petregistry.nsw.gov.au.- Microchip contact details - Keep your address/contact details up to date online at www.petregistry.nsw.gov.au.6. Consider Pet Insurance for your pet.7. For after hours emergencies contact SASH at Prospect on 8609 9444, SASH at North Ryde on 9889 0289 or ARH at Homebush on 9758 8666.8. Ear infection:- Ear infections may be caused by an underlying skin allergy. Skin allergies cannot be cured, and they will recur. We can only control the clinical signs.- Consider a food allergy as a component of the skin irritation. We can perform a 6 week food elimination trial with a prescription diet (Hills ZD fed exclusively for 6 weeks minimum). Hills ZD contains high quality hydrolysed proteins, essential fatty acids and antioxidants.- Await the ear bacterial culture and antibiotic sensitivity results, we will call you when the results arrive. Depending on the results, the ear medication may need to be changed, additional medications may be required and long term therapy may be required.- Corticosteroid, Pred 5mg, Give 1 tablet twice a day for 5 days, then give 1 tablet once a day for 5 days, then give 1 tablet every second day. Side effects include: increased thirst and appetite.- Malaseb Shampoo 250Ml - Mix 1 part shampoo in 50 parts warm water to clean the ears. Clean the ears on a daily basis until the amount of discharge decreases, then reduce the ear cleaning to every 2nd day, then every 3rd day. Aim for weekly to 2 weekly basis as a maintenance ear cleaning program. Wait 10 minutes after cleaning the ears before applying the medicated ear drops.- Otoflush Ear Cleaner - A neutral buffered ear flush formulated to clean the ear canal of wax and discharge, thereby improving the penetration of prescribed ear medications. Otoflush reduces microbial numbers and increases the susceptiblity to antimicrobial preparations. Instil 0.5ml-1.5ml Otoflush into the ear, massage and allow dog to shake out the excess, wiping clean with cotton wool. Repeat until the solution expelled returns clear. Repeat procedure twice daily for 7 days, before applying the medicated ear drops. Repeat once weekly for ongoing routine ear cleaning. Wait 10 minutes after cleaning the ears before applying the medicated ear drops.- Sonotix Ear cleaner – A unique triple action ceruminolytic formula, also moisturising and soothing, and contains lipacides that aid in sebum regulation. Fill the ear canal with Sonotix, massage gently and allow dog to shake out the excess, wiping clean with cotton wool. Repeat until the solution expelled returns clear. Repeat procedure twice daily for 7 days, before applying the medicated ear drops. Repeat once weekly for ongoing routine ear cleaning. Wait 10 minutes after cleaning the ears before applying the medicated ear drops. Do not use if there is suspicion of a rupture of the tympanic membrane. Stop use if there appears to be increased ear irritation, drowsiness or dizziness. Aim for weekly to 2 weekly basis as a maintenance ear cleaning program.- Dermotic Ear Drops 40ml – Apply 7drops or 0.7mL into LEFT ear TWICE a day for 10 days. Massage the ear base gently after application. Store the bottle upright to prevent leakage.8. Check out our First Aid App for Pets. This app has been professionally written and edited by Australian veterinarians. It includes over 130 helpful first-aid articles that are all relevant for Australian pets. The First Aid App can be downloaded for FREE from the Apple Application Store (iPhone) or from Google Play (Android). Alternatively, you can scan the QR code from our website www.orchardhillsvet.com.au. Vital Signs Weight: 29.43; MMColour: Pink; RespirationRate: 24; HeartRate: 100; Temperature: 38.4; BodyScore: 5; DentalGrade: 0; CRT: < 2 sec;
2026-02-09T00:00:00Z 10:57 AM
Reason: Nail TrimTreatment: Trimmed nailsInitial: JT trimmed nails. O held. Very well behaved. Some figit but easily managable. Vital Signs
2025-11-26T00:00:00Z 10:56 AM
Reason: VaccinationAppointment Notes: doesnt mind what vet they see ------- Sms reply: YHistory:Gone off dry food a bit EDUD: NADNo vomiting or diarrhoeaNo coughing or sneezingOs daughter works for ZoetisHad her tail bitten off by another dog previously - was mistreatedVaccination hx:13.11.24: C5 Current deworming, tick/flea preventatives: Simparica Trio Cazitel - 3 monthly Examination: 1. Demeanour: BAR 2. Heart: No murmur 3. Lungs: Clear 4. Eyes: NAD 5. Ears: NAD 6. Nose: NAD 7. Oral Cavity: NAD- midl tartar on the back teeth 8. Lymph Nodes: NAD 9. Neck: NAD 10. Lumps: NAD 11. Abdomen: NAD 12. Rectal: - 13. Genital: NAD 14. Skin and Coat: 15. Musculoskeletal/Gait: NAD 16. Nervous System: NAD 17. Behaviour: Good NAD = no abnormalities detectedAssessment: 29.8.25: Bilateral ear infection - Dermotic22.9.25: Mild superficial infection - neocort appliedPlan: 1. Yearly C7 vaccination due on the 6.11.262. Monthly Simparica Trio - controls fleas, ticks, heartworm and some intestinal worms. Perform daily body searches for ticks. Monitor for signs of tick paralysis: gagging, vomiting, off food, excess panting, weakness in back legs and change in bark. If you see any of these signs, a recheck is advised, and tick antiserum may need to be given.3. Three monthly tapeworming - Popantel4. Bathe in a soap free shampoo, e.G. Aloveen shampoo. Which leaves the natural oils in the coat. Apply a leave in conditioner. E.G. Aloveen conditioner.5. Microchip:- Microchip registration - Register online before 12 weeks of age at www.petregistry.nsw.gov.au.- Microchip contact details - Keep your address/contact details up to date online at www.petregistry.nsw.gov.au.6. Consider Pet Insurance for your pet.7. For after hours emergencies contact SASH at Prospect on 8609 9444, SASH at North Ryde on 9889 0289 or ARH at Homebush on 9758 8666.8. Check out our First Aid App for Pets. This app has been professionally written and edited by Australian veterinarians. It includes over 130 helpful first-aid articles that are all relevant for Australian pets. The First Aid App can be downloaded for FREE from the Apple Application Store (iPhone) or from Google Play (Android). Alternatively, you can scan the QR code from our website www.orchardhillsvet.com.au. Vital Signs Weight: 23.47; MMColour: Pink; RespirationRate: 36; HeartRate: 132; Temperature: 38.9; BodyScore: 5; DentalGrade: 1; CRT: < 1 sec;
Previous claim history (3)
| Date | Claim # | Diagnosis |
|---|---|---|
| 2025-11-06 | C9452330 | VACCINATIONS OR HEALTH CHECKS |
| 2025-09-22 | C9253328 | OTITIS EXTERNA |
| 2025-08-29 | C9157079 | EAR INFECTION |
Line items(lines with upstream diagnosis are skipped by the model)
| Line | tstarc | Amount | Date | Upstream diagnosis |
|---|---|---|---|---|
| 10000 | tstarc_consultation | 5.00 | 2026-03-02 | — |
| 20000 | tstarc_consultation | 90.00 | 2026-03-02 | — |
| 30000 | tstarc_diagnostic_test_-_cytology | 1.50 | 2026-03-02 | — |
| 40000 | tstarc_diagnostic_test_-_cytology | 22.50 | 2026-03-02 | — |
| 50000 | tstarc_diagnostic_test_-_cytology | 26.00 | 2026-03-02 | — |
| 60000 | tstarc_diagnostic_test_-_cytology | 20.00 | 2026-03-02 | — |
| 70000 | tstarc_ear_medication_-_antibacterial_and_anti-fungal | 72.00 | 2026-03-02 | — |
UPM+
- DG01185OTITIS EXTERNADSTP_otitis_externa
Variant (sleepy_king)
OTITIS EXTERNA
DSTP_otitis_externa
Conf: 0.980
Threshold: 0.07
Above: ✓
Correct?